Indianapolis, Indiana – March 21, 2014 – Greg Lee knows hair. He also knows the hair business. As owner and operator of the G Michael Salon, 16095 Prosperity Dr., Suite 400, Noblesville, Indiana, Lee has utilized that knowledge to propel his salon to unprecedented growth and success in just five years.
“It’s all about the energy,” Lee exclaimed, when asked about the success of G Michael Salon. “Here, we work as a team, and everything is a team effort. The people here care about one another, and that has been a really unique benefit to our growth. When people come to work happy, they produce. Our guests notice that positive vibe. They’re very sensitive to it!”
That unique approach to the salon business has garnered the G Michael Salon national recognition and notoriety. Earlier this year the salon was named to the 17th Annual Salon Today 200 by the top salon business publication Salon Today. The edition of the magazine featured 200 salons that were chosen from applications submitted by the publication’s readers. Each selected salons is honored in one of 11 different best practices categories, including the category of growth. It was in this category that G Michael Salon received top honors among the nation’s top 25,000 top-producing salons and spas.
“We’ve experienced 109 percent growth in 2013,” Lee said.
What does G Michael Salon offer that keeps guests returning while attracting new customers?“
One of the things that we offer is a core education program,” said Lee, a graduate of the Aveda Fredrics Institute. “Our education program runs 12 to 13 weeks with classes every Sunday. We want our stylists to stay on top of all of the new and exciting trends. Our guests want all the latest styles and colors, and we want to meet their expectations.
”Meeting those expectations is what drives Lee and his team of stylists.
“That is the biggest reward,” Lee said. “That automatic sense of satisfaction and immediate gratification from our guests. It is a joy to see that creation come to life in front of you. When that happens, customers get excited about what we do.”
Yet, even with the continued growth and national recognition, Lee wants prospective customers to feel welcome.
“I think a lot of people feel apprehensive, and they shouldn’t,” he said. “We are not pretentious. We are truly humbled to be here, and we welcome everyone. We want everyone to come in and experience a whole new world. They won’t even think they’re in Indiana!”
G Michael Salon